Here at Dolphin we’ve had a busy 2020 so far and thought we would share some of what we’ve been working on to give you a little distraction from the current situation surrounding Covid-19.
You can also stay in touch with us and see regular updates via our website, Facebook, Twitter and Instagram – be sure to follow us!
Recent Cover Projects
We have been working on a variety of cover projects recently, including a full enclosure for a Najad 373; two different Moody 31 sprayhoods; a full set of covers for a Discovery 58 and a Hallberg Rassy 57 companionway cover. As well as these we have produced the full collection of covers for the four newest Oyster 565’s!
Take a look at our social media and website for more examples of our cover projects.
Sail Projects in 2020
So far this year we have made several sails for new and old Oyster yachts which have been shipped worldwide. As well as these, we’ve had lots of other projects coming in, such as the below mainsail for a Rustler 36. The owners of this boat are planning to circumnavigate the UK and Ireland as soon as the lockdown is over – we can’t wait to see some photos!
One of the most colourful sails to come through the loft in a while was this blue asymmetric, complete with two sea horses! Another great painting from Ocean Art — we love working with these guys to create some really fun branded sails!
**NEW** Online Shop and Live Chat
You can now chat to us live on the website!
We’ve been busy behind the scenes updating our website. One noticeable change is the option to Chat With Us. Whether you want to discuss a new quote, get an update on a current order or ask for some general advice, you can now talk to a member of the team through our live website chat. Open during office hours, it will give customers an alternative way of instantly contacting the team.
Having been up and running for only a week, we have already taken our first order following a live chat so we’re sure it will be a useful tool for our customers and team members alike!
If you have a sail or cover project you would like to discuss, why not give it a try?
Or you can shop online!
Another update on our website has been the addition of our online shop. At the moment we are only selling our merchandise, such as holdalls and laptop bags, but in the future we may well add more Dolphin products to the shop.
As part of setting up our online shop we have also increased our product range. Take a look below at some of the items we now sell, or why not head over to the shop and have a browse?
You may have also seen that in October last year we took delivery of a brand new embroidery machine! This has enabled us to personalise all of our merchandise, either with a logo, initials or someone’s name. We often work with race events and regattas, so have been able to produce sponsored prizes entirely in-house. Check out an example of this below – they also make great gifts so if you are after a personalised birthday present, get in touch!
Success At Our Hamble Loft
Our Hamble based loft has now been up and running for 6 months and oh what a busy time that has been! From day one Oli and Paul hit the ground running with boats to pattern, sails to fix and even a couple of caravan/trailer covers to make.
Having been based on the South Coast for 6 years Paul has found that the Hamble loft is a great hub of activity and he’s pleased to be flying the flag for Dolphin with a proper service loft. Previously he worked out of a van and everything was sent back to our Essex lofts to be worked on. The introduction of our Hamble loft has improved our turn around time for South Coast projects hugely. It’s great knowing we can be of help to fellow sailors and Paul is always on hand to offer great advice too!
Over the last 6 months, we’ve had lots of customers popping in as they pass through Hamble Point Marina: enquiring about new cover or sail projects; bringing items in for winter washing and servicing; or just stopping for a chat! It’s been great meeting all those customers and both Oli and Paul are looking forward to the many more they will work with.
As we are all too aware, the current situation surrounding Covid-19 is very fraught and full of the unexpected. During this time we will be keeping our customers up to date via our website and social media, so be sure to keep an eye on these! Our sales team are also at the end of the phone or email should you have any queries and they are always happy to help.
One positive side to the Coronavirus epidemic is seeing communities getting involved and helping each other out. We are pleased to have done our bit out in Palma de Mallorca, with our Palma loft manufacturing masks.
Christophe our Service Manager, hearing of the shortage, contacted the local town hall and hospitals who then sent him instructions and materials. Once made the masks were sterilised and distributed between hospital staff, police and supermarket staff. A big thanks to Christophe for going in at the weekend to make the masks – a great effort and we are very proud that he is part of the Dolphin team!
For the latest update on our working practices during the Covid-19 epidemic, follow the link below.
As always, we are working our hardest to get your sails and covers made ready for the season and we join you in looking forward to getting on the water later in the year to enjoy some much needed tranquility.
We hope you stay safe and healthy during this unprecedented time and would like to take this opportunity to thank all of our customers for their on-going business and support.
Likewise, we are here to help and would like to support you in any way we can: from storing your sails until lockdown is over, to offering a friendly conversation on the phone, the Dolphin team are always happy to help as much as we can.
A polite reminder to anyone with an outstanding invoice for it to be paid within 30 days of the invoice date. Again, should there be any issues with this, do just give us a call and we can make alternative arrangements to suit.
As usual, we will continue to share our stories, recent projects, advice and new ideas throughout our various channels, so stay tuned for some light entertainment in the weeks to come.
All the best to you and yours,
from the Dolphin team