While we all try to navigate the next few weeks and months, it is important that you know we are still open for business and have put in place all reasonable measures to ensure we stay that way: we will continue to be open for the benefit of all our customers and staff.
As usual we will be completing all manufacturing in-house to further reduce the risk of disruption to our customers: all templating, design, cutting, machining, finishing and installation will continue to be carried out throughout our lofts and rest assured that the necessary precautions are in place for our staff and any visiting customers.
Measuring, patterning and installation appointments will be completed, wherever possible, without customers present to help minimise the risk. Where customers are needed to discuss the details of the project, we will maintain a suitable distance as per the Government’s guidelines. Also, please don’t be offended if we don’t shake your hand!
Our sales team are, as always, on hand to give you the same professional advice and high end customer service we are known for. Please contact Paul, Stef, Christophe or Barry for any assistance you may require. Our continued aim is that as soon as you are able, you will be onboard and enjoying the peace and serenity of your favourite creek or open water!
We remain vigilant but calm and positive. All staff continue to follow government guidelines: we are monitoring the situation closely and updating our team when we receive new information. Please keep an eye on our social media and website for further updates as we continue through this challenge together.
If you have any questions, new sales queries or concerns regarding orders you have already placed, our sales team will be more than happy to discuss these with you.
We’d like to take this opportunity to thank you once again for your business and on-going support.
Best Wishes,
Matthew, Kate and all the Dolphin Team (both here in the UK and in Palma)
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